FAQs

DOC

faq

I DON'T LIVE IN RESIDENCE, CAN I EAT IN BAIRD DINING HALL?

Yes! Everyone is welcome to dine in Baird Dining Hall. Pay retail prices or purchase a Swipe & Save Dining Plan .


WHERE CAN I BUY MY SWIPE & SAVE DINING PLAN?

It's easy! Purchase your plan online or purchase at Baird Dining Hall. We accept MasterCard and Visa. For more information on purchasing please contact Chartwells by emailing or calling (506) 648-5699.


WHERE CAN I USE MY DINING PLAN?

Use your dining plan at Baird Dining Hall, Tim Hortons or Commons Cafe.


CAN I CARRY MY DINING PLAN FORWARD PER YEAR OR TERM?

All Swipe & Save Dining Plans can be carried forward from year to year. Residential Dining Plans expire at the end of the school year (April 2018). Please check with Chartwells or Residence Life for complete details. 


WHAT HAPPENS IF MY CARD IS LOST OR STOLEN?

Report your lost or stolen ID card to the Chartwells Office (in Baird Dining Hall, Thomas J. Condon Student Centre) so your personal dining plan can deactivated. A new ID card must be purchased. Email or visit the Chartwells office to ensure your dining plan reactivation has taken place.


WHAT HAPPENS IF I FORGET MY CARD?

Your activated student card is the key to the whole dining plan system. If you forget it you will have to pay for your purchase. The security of a card remains the cardholder’s responsibility. Cards should be treated like a credit or debit card. If a card is lost or stolen the cardholder is responsible for all charges made to that card until the card is reported lost or stolen. A card can be reported lost or stolen at the Chartwells office. 


WHAT IS YOUR REFUND POLICY?

Residential dining plans are only refundable if you withdraw from residence or from the university. Please contact Residence Life for full details.

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