FAQ

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Meal Plan FAQ

Where do I get the Meal Plan Request Form?

You can download the Meal Plan Request Form here.

 

How can I pay for a Meal Plan?

For Students Living in Residence, you may sign up and pay for a Meal Plan directly through the Housing Portal - MyPlace@SFU.

Not a Resident? No Problem! Meal Plans are for everyone. You may purchase a Meal Plan by filling out the Meal Plan Request Form and bringing it to the Residence and Housing Office (Residence Admin. Bldg. A1001) – located down the stairs below the Dining Hall. SFU students may have the Meal Plan added to their SFU student account.

Not a student? No Problem! Meal Plans are for everyone. Payment will be required at sign-up with your Meal Plan Request Form. Purchase your plan through Residence and Housing if you have a SFU ID card or FIC student card. If you do not have a SFU ID or FIC student card, you will need to purchase your plan through the Dining Hall as we will need to create a card for you.

For more information on purchasing a Meal Plan please click here!

 

I live in Residence. Am I on a Meal Plan?

If you are living in the Towers, you are on a required Meal Plan. You will be automatically set up on the 7 day basic plan. Submit the form to upgrade or adjust your plan. Living in McTaggart, Shell, Hamilton Hall or Townhouses? You can also sign up for a Meal Plan via MyPlace@SFU.

 

If I’m on the Meal Plan, are there meal options for me other than at Dining Hall?

Due to the Covid-19 pandemic, Meal Plan holders will have access to the Dining Hall only.

 

Can Meal Plan holders take food out of Dining Hall?

Due to the Covid-19 pandemic, our services have adjusted from all-you-care-to-eat self service, to being fully served by our friendly associates.  All meals will be served take-out style and are to be consumed outside of the Dining Hall. 

 

If I have questions about dietary concerns, ingredients, or have general feedback who can I speak to?

For dietary & allergy concerns please see our on-shift manager or make an appointment with our below managers from from Monday to Friday by emailing resdin@sfu.ca.

  • Jaq Amon, Manager
  • Jonathan Arnuco, Assistant Manager
  • Danilo Ibarra, Executive Chef

 

My friend misplaced his/her student card but is very hungry can I lend out my card so that they can gain Dining Hall access?

No, transferring of cards is not permitted; however, you can obtain proof of Meal Plan enrollment which will allow you temporary access to the Dining Hall until you recover or replace your student card. 

When you replace your student card please inform the Dining Hall, so they can update your new barcode to the Meal Plan data base. 

 

Policies

  • Your SFU student ID card is required to access your Meal Plan at all times: you must present and swipe your card each time you enter the Dining Hall.

  • Your Meal Plan is non-transferable: you may not transfer your Meal Plan or Dining Dollars to another students' card.

  • Meal Plans are purchased at the start of the term and valid until 1:00 PM the day following the last day of exams. 

  • Students who purchase a 'plus' or 'platinum' Meal Plan, and have a Dining Dollar balance at the end of the semester can use the balance the following semester if a new Meal Plan is activated. 

  • Meal Plans added after the 3rd week of the term are prorated.

  • Refunds are available on optional plans up until November 1 for Fall term, March 1 for Spring term, July 1 for the Summer term. Eligible refunds will be prorated based on the number of weeks of the term and amounts will be prorated and adjusted to your GOSFU student account.

 

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Click here to order your Meal Plan today.